The Future of Emergency Care: Virtual Services
In a groundbreaking move, the Queensland Government has launched the state’s first Virtual Emergency Care service, expanding access to timely medical assistance through the Queensland Virtual Hospital. This innovative service allows Queenslanders to access emergency care from the comfort of their homes, ensuring that help is always within reach, especially for those in rural or remote areas.
Virtual Emergency Care and Its Impact on Training
At Stay Calm Training in Cairns, we are committed to staying at the forefront of emergency response education. The introduction of Virtual Emergency Care services has prompted us to enhance our CPR, First Aid, and low voltage rescue (LVR/CPR) courses to incorporate the latest advancements in virtual care technology. Our goal is to ensure that our students are well-prepared to handle emergencies in both physical and virtual environments.
Modifications to CPR, First Aid, and LVR/CPR Courses
To align with the new Virtual Emergency Care services, Stay Calm Training has made several key modifications to our courses:
- Integration of Virtual Care Protocols: Our CPR, low voltage rescue, and First Aid courses now include training on how to effectively use virtual emergency care services. This includes understanding when and how to access virtual care, and how to communicate effectively with virtual care providers during an emergency.
- Enhanced Communication Skills: Effective communication is crucial in virtual emergency scenarios. Our courses now emphasise the importance of clear and concise communication with virtual care providers, ensuring that students can relay critical information quickly and accurately.
- Use of Technology in Emergencies: We provide training about the latest virtual care technologies, including telehealth platforms and virtual triage systems. This ensures that our students are comfortable using these tools in real-life emergencies.
- Scenario-Based Training: Our courses incorporate realistic scenarios that simulate virtual emergency care situations. This helps students practice their skills in a controlled environment, preparing them for real-world applications.
Benefits of Virtual Emergency Care Training
By integrating virtual emergency care training into our CPR, First Aid, and LVR/CPR courses, Stay Calm Training offers several benefits:
- Increased Accessibility: Virtual care services make emergency care more accessible, especially for individuals in remote or rural areas. Our training ensures that students can effectively utilise these services when needed.
- Improved Response Times: Virtual care can significantly reduce response times in emergencies. Our training prepares students to quickly access and use virtual care services, potentially saving lives.
- Enhanced Preparedness: By familiarising students with virtual care protocols and technologies, we enhance their overall preparedness for emergencies, making them more confident and capable responders.
Stay Calm Training: Leading the Way in Emergency Response Education
Stay Calm Training is proud to be at the forefront of emergency response education in Cairns. Our commitment to incorporating the latest advancements in virtual care into our CPR, First Aid, and LVR/CPR courses ensures that our students receive the most comprehensive and up-to-date training available.
Enrol in Our Courses Today
Are you ready to enhance your emergency preparedness with the latest virtual care training? Enrol in our CPR, First Aid, and low voltage rescue (LVR/CPR) courses at Stay Calm Training in Cairns. Visit our website to learn more about our courses and to register today.
Additional Information from Cairns and Hinterland Hospital and Health Services
The Cairns and Hinterland Hospital and Health Services has shared information on social media explaining that the Virtual Emergency Care Service can be contacted for non-life-threatening conditions such as:
- Children with fevers
- Acute respiratory illnesses
- Allergic reactions
- Infections
- Rashes and bites
- Gastroenteritis
- Pain
This service ensures that individuals can receive timely medical advice and care for these conditions without needing to visit a hospital. The Virtual Emergency Care Service can be accessed at Health Direct and is available by calling 13 43 25 from 8am until 10pm every day.
When to Call Triple Zero (000)
For injuries or illnesses that could result in loss of life or limb if not treated immediately, you should call Triple Zero (000). The nearest Hospital Emergency Department can provide care for:
- Severe allergic reactions (anaphylaxis) or poisoning
- Chest pain or severe shortness of breath
- Warning signs of stroke
- Severe bleeding or bleeding that doesn’t stop
- Serious vehicle or industrial accidents
- Complicated bone fractures
- Head injuries with loss of consciousness
- Suicide attempts or thoughts
Appropriate Health Services for Different Needs
At Stay Calm Training, we are committed to ensuring that trained First Aiders who attend our CPR, low voltage rescue (LVR/CPR), and First Aid courses in Cairns are aware of the most appropriate health services to use when they need a doctor. Whether it’s the Virtual Emergency Care Service, Cairns South Urgent Care Clinic, General Practice (GP), or the Emergency Department, our training ensures that students know where to seek the right care for different medical situations.
Need a Doctor? The Emergency Department May Not Be the Best Option
If you are injured or unwell, and your condition is not life-threatening, there are options for your care.
Virtual Emergency Care Service: Get help over the phone or video when you need immediate specialist emergency doctor attention, but your condition is not life-threatening.
- 🕑 8am–10pm, 7 days
- ☎ 13 43 25
- 🔍 Virtual Emergency Care Service Queensland
- ☎ The Queensland ambulance service can be contacted on 13 12 33 if it’s not an emergency.
Cairns South Urgent Care Clinic: Urgent medical attention for an illness or injury that can be managed without a trip to the emergency department but cannot wait for an appointment with a general practitioner (GP). X-rays and ultrasound are also available.
- 🏠 Walk-in appointments only: 5b Walker Rd Edmonton
- 🕑 Weekdays: 8am-10pm
- 🕑 Weekends and public holidays: 9am-6pm
General Practice (GP): Book an appointment for non-life-threatening conditions that do not need urgent attention.
- 👉 Find a GP with Healthdirect
- 🔍 Book with an app like HotDoc or Healthengine.
Hospital Emergency Department: In an emergency medical situation, go to your nearest emergency department or call triple zero (000) immediately and ask for an ambulance. You should go to a hospital ED if you or your child are seriously ill or injured or if you become unwell suddenly.
Frequently Asked Questions (FAQ)
What is the Virtual Emergency Care Service?
The Virtual Emergency Care Service is an innovative service launched by the Queensland Government that allows individuals to access emergency care from their homes through the Queensland Virtual Hospital. It provides timely medical assistance, especially for those in rural or remote areas.
What is the Virtual Emergency Care Service?
The Virtual Emergency Care Service is an innovative service launched by the Queensland Government that allows individuals to access emergency care from their homes through the Queensland Virtual Hospital. It provides timely medical assistance, especially for those in rural or remote areas.
What conditions can the Virtual Emergency Care Service help with?
The service can be contacted for non-life-threatening conditions such as children with fevers, acute respiratory illnesses, allergic reactions, infections, rashes and bites, gastroenteritis, and pain.
How can I access the Virtual Emergency Care Service?
You can access the service on their website or by calling 134325 from 8am until 10pm every day.
How has Stay Calm Training incorporated virtual care into their courses?
Stay Calm Training has integrated virtual care protocols, enhanced communication skills, use of technology in emergencies, and scenario-based training into our CPR, First Aid, and LVR/CPR courses to ensure students are well-prepared for both physical and virtual emergency situations.
What are the benefits of virtual emergency care training?
Benefits include increased accessibility to emergency care, improved response times, and enhanced preparedness for emergencies, making students more confident and capable responders.
How can I enrol in Stay Calm Training courses?
You can enrol in our CPR, First Aid, and low voltage rescue (LVR/CPR) courses in Cairns by visiting our website and registering online.
What should I do in a life-threatening emergency?
In a life-threatening emergency, call Triple Zero (000) immediately and ask for an ambulance. Go to the nearest Hospital Emergency Department for conditions such as severe allergic reactions, chest pain, stroke signs, severe bleeding, serious accidents, complicated fractures, head injuries, or suicide attempts.
What services does the Cairns South Urgent Care Clinic provide?
The Cairns South Urgent Care Clinic provides urgent medical attention for illnesses or injuries that can be managed without a trip to the emergency department but cannot wait for a GP appointment. Services include X-rays and ultrasound.
Call-to-Action (CTA)
Enhance your emergency preparedness with Stay Calm Training’s updated courses! Our CPR, First Aid, and low voltage rescue (LVR/CPR) training now integrate virtual care protocols, advanced communication skills, and the latest technologies to prepare you for both physical and virtual emergency scenarios. Don’t wait—equip yourself with the skills to respond confidently and effectively in any situation. Enrol today at Stay Calm Training in Cairns and be ready to make a difference when it matters most. Visit our website for course details and registration. Your training starts here!
